This report is intended to provide a transparent overview of complaints handling at Mission East, as part of our strategy of being accountable to local population. This report provides an overview of the complaints received and of the actions taken and changes adopted following complaints received, in order to improve the quality of our work. Transparent reporting on complaints follows from Mission East commitment to Accountability to Affected populations and Core Humanitarian Standards

Mission Øst årsrapport for tiden 1. januar - 31. december 2019

Mission East’s audited annual accounts in Danish for the period 1 Jan – 31 Dec 2019

Our annual report for 2019 is a testimony to our sustained commitment to some of the world’s most vulnerable populations affected by conflict, poverty and marginalization. In 2019, we continued to assist these populations, either by way of emergency relief, long term development assistance or both.

Årsrapport for tiden 1. januar - 31. december 2018

Mission East’s audited annual accounts in Danish for the period 1 Jan – 31 Dec 2018

Mission East’s Annual Report for 2018 shows how Mission East continues to work in humanitarian response, long-term development and in the fragile space between the two. We provided rapid humanitarian support to communities emerging from conflict or suffering from natural disasters while continuing to build long-term partnerships for lasting change.

In 2017, Mission East responded rapidly to emergency situations, particularly in Iraq and Nepal. Meanwhile, our development work continues to change the lives of thousands of people living in poverty and marginalisation. We also achieved a major stamp of approval for the quality of our work - we were certified as compliant with the Core Humanitarian Standard.Read all the achievements for 2017 in the report.   

Mission East was founded as a reaction to the needs of people in Eastern Europe after the breakdown of the Soviet Union. Today, we still work in the former Eastern Bloc, but the conflicts in and around the Middle East are playing an ever larger role in our work. Read this selection of episodes from Mission East’s 25-year history of helping the world’s poorest people.

Based on 10 years of experience of working with the most marginalized and excluded communities in Nepal, Mission East, together with Light for the World, and ICCO Cooperation joined hands to create the practical guide, 'Towards Inclusion'. This publication sets out the rationale for inclusion and provides technical advice and tools for putting theory into practice. The guide presents the ACAP Framework - a way of approaching inclusion via focus on four areas: Access, Communication, Attitude and Participation.